• Recognise there is a problem and be patient.
  • Have realistic expectations of the person’s ability.
  • Do not overload the person with too many tasks at once.
  • Break tasks down into simple stages.
  • Give short, clear instructions.
  • Give verbal information in short, clear ‘bite sized’ pieces, repeating as necessary.
  • Do not give too much information too quickly.
  • Give the person the time they need to register, process and respond to information, instructions or a situation. Do not jump in to assist too quickly.
  • Do not expect the person to manage busy, social situations without support.
  • If social situations (e.g. noisy ward, pub or café) are too difficult, make sure there is somewhere the person can go for a break from the stress these situations may cause.
  • Reduce unnecessary distractions, these add to the overall processing demands.
  • Impairment of Information Processing may cause significant fatigue as the person tries to manage the problems it causes. Please be sensitive to this.
  • Be calm and reassuring at all times.
  • Please refer to a Clinical Neuropsychologist, Clinical Psychologist, Occupational Therapist and/or Speech and Language Therapist who specialise in Neurorehabilitation.